McSpadden's Automotive

10/12/09

BEST IN AUSTIN

by jbj5000 at Citysearch

I have been going to McSpadden's for about 3 years and have never had a problem. They are honest, friendly and willing to take the time to explain how things work. If they aren't too busy, they will even take you back in the shop and show you the details of what they fixed.

Most importantly, on several occasions, they have had the chance to overcharge me and didn't. Once, my Honda CRV broke down driving to town and I took it to Howdy Honda to get fixed. Honda told me that the head gasket was blown and gave me a repair estimate in the thousands. They also pushed real hard for me to trade in the car for almost nothing and buy a new one. I was skeptical, so I took it to McSpaddens and they showed me that all that happened was that a nail on the road flew into my radiator and caused me to over heat. They replaced the radiator and the problem was fixed.

I've had a few similar situations where other shops gave me pricey repair estimates and McSpaddens showed me that the other shops were not really fixing the real problem. They are very knowledgeable and seem very honest.

FYI: The parts they use are from the dealer, so they may not be the cheapest, but they do it right so you don't have to have it done again

• Pros: Very Personable
• Cons: none really

09/22/09

HONEST BUSINESS

by TainoBaez at Citysearch

Every time I have taken my vehicle in they have always been honest about problems and has done the work in a timely fashion. Brandon provides great customer service which has made us a repeat customer.

• Pros: HONEST, GOOD CUSTOMER SERVICE, TIMELY
• Cons: NOT OPEN ON WEEKENDS!!!

08/31/09

Car inspection efficiently

by RuthWilmore at Citysearch

They inspected my car. They were very fast. It need a minor repair. They reinspected - again really fast. Nice people.

• Pros: fast, friendly
• Cons: none

08/06/09

Very good experience!!

by CindyCrandell at Citysearch

As a woman having to go into an auto repair shop I think we all feel a little somewhat intimidated. These guys were very nice and went out of there way to accomodate me. Also they did the work really fast and that was it... I was on my way. They did a very good job! I will definitly be going back because of the excellent service and my car is 10 years old!

• Pros: Very fast and friendly service
• Cons: Have not found any so far...

08/05/09

Reliable and Friendly

by kwest79 at Citysearch

I've taken my car to McSpadden's three times now for various repairs, and have found the staff to be consistently friendly, honest, and helpful. They really tried to work with my budget on my last trip, and they have truly excellent customer service.

• Pros: honest, easy to work with, friendly
• Cons: n/a

08/04/09

Honest,Reliable,Trustwothy Place for auto repair work

by SandraStephenson at Citysearch

I first came in contact with McSpadden's in regard to my air conditioner not working. I had taken my car to two other places. Their quotes were $1300.00 and 900.00. McSpadden's fixed it for 160.00. They are honest! I will never take my car anywhere else.

I recommend them to all my friends.

• Pros: Excellent mechanics, quality repair work
• Cons: none

08/04/09

I love these people.

by amyhallberg at Citysearch

I've been bringing my car here for two years, since I moved to Austin. They have always been friendly and honest, and quick. My dad was my previous mechanic and hasn't had a problem with anything they've told me yet.

• Pros: Friendly and helpful

08/03/09

Friendly honest service

by pivy at Citysearch

I just started working on S. Congress recently and noticed McSpadden's sign on my way to work which read "if you don't have an honest auto repair shop, give us a try". Then I had a problem with my car, and thought of them first. They were very helpful, prompt and reasonable.

• Pros: Very honest and reasonable
• Cons: Don't know of any

07/30/09

Finally a trustworthy mechanic

by AlandAl at Citysearch

I think McSpadden's Automotive is one of the few shops in town that understands long term thinking. If you are honest and treat the customer respectfully then they will return. I have been using McSpadden's for many years now and have always felt they understood this concept and treated me appropriately. It is a simple idea but one very few practice. I would recommend them to anyone looking for a mechanic they can trust.

• Pros: honesty, quick, very courteous and informative
• Cons: not open on weekends

07/30/09

McSpadden's - The best for auto repairs!!!

by Saathoff at Citysearch

We were headed out of town for a long road trip - our car started having problems the day before we were scheduled to leave. I called the mechanics we've used in the past and they were completely booked up. I was paniced. Then I remembered Susie on 102.3 FM, The River, said that's where she took her vehicles and was very happy with them. So I gave them a call - and they said no problem bring it on in. Whew! We left the next day for our road trip as scheduled without a hitch. They saved the day! We had a great family vacation. They've definiately got my vote for life.

• Pros: Awesome Service
• Cons: None